Organisation

A strategy is only as good as the organisational design that supports it. Organisations everywhere are dismantling old structures based around hierarchy and centralisation that served a time of certainty and low competitive intensity, to create designs that foster client focus, market responsiveness, collaboration and creativity. Bendelta guides the development of such structures, from conceptualisation to execution.

Companies today must be defined by value and result, not mere activities. Effective contemporary organisations understand their core competencies and resources, then grow and leverage them. Unfortunately, studies show that most companies misdiagnose – or fail to diagnose at all – their capabilities. Bendelta’s organisational psychologists have sophisticated methods for uncovering the real performance drivers, which we then inculcate into the fabric of the business for increased performance.

Catalysed by demographic change, the number one concern cited by senior leadership today is that of succession. Effective succession management must address organisational continuity, knowledge retention, capability building and employee aspirations. Bendelta’s work in this area has received academic and market acclaim, featuring in journals and seminars.

Strategies must be supported by conducive cultures. This means change – and the need to lead change effectively. Whether restructuring or transforming attitudes, moving hearts and minds is difficult and requires a deep understanding of behaviour change principles at both theoretical and practical levels. Bendelta assists senior leaders to master the techniques of inspiration and engagement, especially for managing challenging transitions.

Today, we all understand the need to align responsibilities and rewards with organisational direction, to drive both organisational performance and individual motivation. However, balancing issues of competitiveness, equity and accountability requires rigorous research and design plus careful consultation and socialisation. Having implemented successful frameworks across organisations with 3,000 or more employees and significant union and contractual considerations, Bendelta’s skills are valuable to any organisation seeking a new job framework.

Performance management is not an add-on – it is how the organisation is run. Often a bureaucratic and frustrating one-off process, there are huge dividends for managing this essential business process well. From partner review models to whole-of-organisation systems, Bendelta works at the leading edge in this field using the latest online tools and applied balanced scorecard frameworks.