Organisation
Alignment and effectiveness diagnostics
Achievement of organisational objectives is dependent on alignment (the extent to which structures, roles and practices are configured to support the strategic direction) and effectiveness (the degree to which aspects of the organisation can achieve their intent in practice). Bendelta has a range of diagnostic tools that can be used to determine current alignment and effectiveness of all aspects of the organisation, and to track change over time. Bendelta has significant online capability to gather organisation data efficiently, which can be supported by face-to-face interviews and organisational research to explore and validate findings. Rigorous analysis and clear reporting enables our clients to understand where to focus their attention to improve performance.
Change management
Strategies must be supported by conducive cultures. This means change – and the need to lead change effectively. Whether restructuring or transforming attitudes, moving hearts and minds is difficult and requires a deep understanding of behaviour change principles at both theoretical and practical levels. Bendelta assists senior leaders inspire and engage, especially for managing challenging transitions. We help to structure change programmes to ensure they can be rolled out effectively with clear milestones, measures and accountability.
Structure design
A strategy is only as good as the organisational design that supports it. Organisations everywhere are dismantling old structures based around hierarchy and centralisation that served a time of certainty and low competitive intensity, to create designs that foster client focus, market responsiveness, collaboration and creativity. Bendelta guides the development of such structures, from conceptualisation to execution.
Capability and role modelling
Effective organisations understand their core competencies and resources, then grow and leverage them. Unfortunately, studies show that most companies misdiagnose – or fail to diagnose at all – their capabilities. Bendelta’s organisational psychologists have sophisticated methods for uncovering the real performance drivers, which we then inculcate into the fabric of the business. Bendelta leverages these competencies and drivers in role design, where responsibilities and reward opportunities are aligned with organisational direction, to drive both organisational performance and individual motivation. We recognise that balancing competitiveness, equity and accountability requires rigorous research and design plus careful consultation and socialisation. Having implemented successful frameworks across organisations with 3,000 or more employees and significant union and contractual considerations, Bendelta’s skills are valuable to any organisation seeking to align the workforce with strategic objectives.
Succession management
Catalysed by demographic change, the number one concern cited by senior leadership today is that of succession. Effective succession management must address organisational continuity, knowledge retention, capability building and employee aspirations. Bendelta’s work in this area has received academic and market acclaim, featuring in journals and seminars.
Performance management
Performance management is not an add-on – it is how the organisation is run. Often a bureaucratic and frustrating one-off process, there are huge dividends for managing this essential business process well. From partner review models to whole-of-organisation systems, Bendelta works at the leading edge in this field using the latest online tools and applied balanced scorecard frameworks.
