Insights and Analytics New 2018-05-23T15:55:00+00:00

People analytics and insights is a core business enabler and differentiator. From employee surveys and research to project evaluation and assessment to data analysis and visualisation, those organisations that effectively measure, collect, analyse and understand the key drivers of success have a distinct competitive advantage.

We have entered the Fourth Industrial Revolution, the cyber-physical age. This is characterised by transformational shifts in the velocity, scope and impact of exponential technologies and expanding interconnections between highly complex systems. Within this context, intelligent people analytics can help to make sense of the complexity, connect previously disparate data points, and make accurate future predictions.

There is a science and an art to people analytics and insights. At Bendelta, we are applying robust scientific method in creative and innovative ways to uncover answers to your most important people questions within the business and social context that they are applied. Our methodology, in its simplest form, is outlined below.

Ask important research questions

Develop logical hypotheses

Conduct creative experiments

Record and analyse data

Report and visualise actionable insights

Bendelta’s Insights and Analytics offering combines expertise in quantitative and qualitative research, people analytics and project evaluation methods at both the individual and collective levels. This is supported by our highly capable and experienced team, intelligent technological enablers and simple, efficient processes.

Applied research

  • Desktop review
  • Business intelligence
  • Literature review
  • Needs/gap analysis

Business surveys

  • Employee engagement
  • Culture surveys
  • 360-degree surveys
  • Pulse surveys

Capability assessment

  • Psychometrics
  • Assessment centres
  • Structured interviews
  • Recruitment support

Data analytics

  • Data triangulation
  • Predictive analysis
  • Financial modeling
  • Dashboarding

Evaluation and review

  • Program evaluation
  • Evaluation plans
  • Impact evaluation
  • Return on investment

The examples below highlight our insights and analytics experience, including: employee surveys and listening strategies, data triangulation indices, complex program and project evaluations, robust assessment centres, and organisational needs analyses.

Analysis of NSW Family and Community Services-operated accommodation services

Across a three-year engagement, Bendelta has analysed a series of compliance-related reviews of state-wide accommodation services. Impacting over 1,500 persons across more than 350 units, the evaluations have resulted in marked shifts in compliance (>30% increase) and the quality of care and life that clients now experience post-NDIS transition.

Evaluation of 45+ leadership programs for one of Australia’s largest public employers

Bendelta was engaged by the ATO to undertake a comprehensive evaluation of its internal and externally offered leadership programs. This involved triangulating all of the data into a summative baseline measure of program impact, and developing a formative evaluation plan to ensure the organisation can enhance its evaluation process and conduct ongoing tracking.

Measurement and enhancement of employee experience for a premier global law firm

Bendelta designed and delivered a bespoke workforce survey across over 1,000 global employees on employee engagement, well-being, inclusion and flexibility. We delivered comprehensive analysis, feedback and actionable insights. This was followed by an innovative process to build employee ownership of improvement actions.

Evaluation of flagship leadership program for a leading telecommunications company

Bendelta was engaged to extract deep insights regarding the impact of the organisation’s largest and most important multi-year leadership development program. The approach was multi-faceted, using pioneering quantitative and qualitative analysis techniques to evaluate program impact and opportunities for further improvement.

Index of Course Performance for a leading Australian institution

Bendelta collaborated with this growing university to develop a rigorous and sustainable approach to evaluating course performance across both financial and non-financial dimensions. Delivered to the Deputy Vice Chancellor and Heads of Schools, the index now guides investment and strategic decisions in a more disciplined and evidence-based way.

Assessment centres for NSW Department of Education

Seeking a more robust selection process, the Department of Education engaged Bendelta to design and undertake a series of assessment centres for Executive Director, Director and School Principal roles. This significantly enhanced the predictive validity and reliability of the recruitment process, and provided the Department with key leadership capability insights.

Workforce analytics for one of Australia’s largest not-for-profit providers

Following a comprehensive meta-analysis of relevant surveys, Bendelta delivered a bespoke workforce engagement, culture and wellbeing survey for this organisation of over 10,000 employees. This was re-pulsed the following year to measure progress since the baseline survey, and was supported by the development of an organisational risk dashboard.

Organisational needs analysis for NSW Roads & Maritime Services

Bendelta conducted a thorough organisational needs analysis to determine RMS’ current and ideal future state of leadership, talent management and employee experience. This was delivered via a combination of organisational surveys, executive interviews and a large group design thinking session to co-design their inaugural EVP and Leadership & Talent Strategy.

Longitudinal measurement of leadership behaviours for ASX Top 5 company

Bendelta worked with the business to design a robust, state-of-the-art longitudinal study of its leadership effectiveness. This included a pioneering baseline measure, tracking methods, sampling methodology and target outcomes. A pilot with 10,000 global employees received resoundingly positive feedback on its ease of use, quality and practicality.

Meet our Insights and Analytics team

If you are interested in uncovering the answers to your most important people questions, or would like to find out more, then get in touch with our Insights and Analytics team:

Matthew Hull
Head of Insights and Analytics
Matthew is the Head of Analytics and Insights. He has a passion for exploring the opportunities that disruptive technologies offer practitioners in adult learning, and positions technology as a key enabler of humanistic development, critical analysis and strategic synthesis.
Nina Dejmanee
Associate Consultant
Nina Dejmanee is an Associate Consultant, specialising in organisational development and the application of workforce intelligence to drive alignment between organisational strategy and performance.
Alice Sharah
Senior Consultant
Alice is a Senior Consultant, working across strategy, organisation and development.

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