Purpose
This Privacy Policy (“Privacy Policy”) explains our online and offline information practices, the information we may collect, how we process and use that information, and how you can opt out of, or change the way that your personal information is processed.
Scope
In this Privacy Policy, “Bendelta” refers to our company and its entities. We may transfer or access your information globally as part of our operations. This privacy policy outlines how we protect personal data, detailing the data we collect, its use, disclosure, storage, security, our legal basis for processing, and your rights regarding your data
Background
Bendelta collects and uses various types of sensitive information, including employee and client details, financial data, intellectual property, business records, and copyrighted materials. This information, which may be stored digitally, physically, or mentally, is governed by regulations, business needs, and company commitments. All company affiliates must understand the importance of this information and apply appropriate controls to prevent misuse. Everyone involved in handling this sensitive information, regardless of its location, has a responsibility to keep it safe. Violations of this Privacy Policy may lead to disciplinary actions, including termination of employment or business relationships.
Our commitment
Bendelta is committed to protecting the privacy of employees’ and clients’ personal data in compliance with relevant laws. Bendelta balances the cost, impact, and risks of information controls against their value and sensitivity. Bendelta will protect all types of sensitive information and ensure that all associates who have access to our information accept these controls. Access to information is controlled based on job function and need-to-know criteria. Bendelta will maintain proper security procedures, report any policy breaches, and comply with related policies. We may update our Privacy Policy as needed, with the latest version available on our website here www.bendelta.com.
To employees
Bendelta is committed to protecting employee personal information. We only collect necessary and relevant information, ensure its accuracy, and maintain its security. Employee information is not disclosed externally unless appropriate. Employees can review and update their information and report issues. We comply with all laws and industry standards for information protection and expect the same from all our associates.
To clients
Bendelta is committed to protecting client information. We only collect necessary and relevant information, ensure its accuracy, and maintain its security. Client information is not disclosed without their consent. We comply with laws and standards for information protection and expect the same from all our associates.
It is our policy that:
- Our company will collect only that information about clients that is needed and relevant.
- Our company will not disclose information to other parties unless clients have been properly notified of such a disclosure and have given their consent
- Our company will strive to make certain that information about clients is kept accurate and up-to-date.
- Our company will use appropriate controls to ensure that this information is kept secure, and is only viewed or used by the proper personnel.
- Our company will comply with applicable laws, regulations, and industry standards when protecting employee information.
- We hold our employees, vendors, contractors, suppliers, and trading partners to meet this same set of policies.
Your commitment
By engaging with Bendelta, you agree to our Privacy Policy’s terms, allowing Bendelta to collect, use, process, and transfer your personal data. If you disagree, you may opt not to provide personal data or use our site, potentially limiting your access to our products or services. This Privacy Policy is integral to our Terms and Conditions. Please review it for clarity on our data handling practices.
The nature of the data we collect
Types of personal data we collect
Our company collects, stores, uses, processes, and discloses personal data as permitted by law. This data may include personal details, contact preferences, and employment-related information, which are necessary for our website, events, projects, and research. We may also collect additional information for specific products or services.
If you apply for employment with Bendelta, we may collect and process information about you such as employment history, qualifications, residency status, background check and other information required as part of the recruitment process. In that regard, we may also collect sensitive information or special categories of data such as health or medical information, racial or ethnic origin, and criminal convictions. You acknowledge and give your consent for Bendelta to collect, store, use, process and disclose any such information and personal data for the purpose of assessing your application for employment with Bendelta.
How we collect personal data
Bendelta collects personal data through various methods, including online transactions, website registration, forms, and third-party sources. You may be asked to provide personal data, such as your name, address, and contact preferences, particularly when engaging in activities like purchasing our products or services, attending events, subscribing to communications, contacting us, participating in surveys, or visiting our offices. You can choose to remain anonymous, but this may limit our ability to provide services or respond to queries. If you provide another person’s data, you are responsible for informing them and ensuring you have legal permission to do so.
How data is used, and who it may be disclosed to
Purposes for using your data
Bendelta may collect and use your personal data to enhance your experience, improve our website, respond to requests, administer features and promotions on our website, process payments, review our offerings, communicate with you, provide requested services, improve our products, consider job applications, comply with legal obligations, and grant office access. Your consent to this is implied. We may share this information with our partners for these purposes.
Third Parties to whom we may need to disclose your data
Bendelta may disclose your personal data to third parties, including our suppliers, advisers, government bodies, courts, insurers, and third-party platforms such as (but not limited to) Eventbrite, Qualtrics, Poll Everywhere, and TeamGo. This is necessary for providing our services, processing payments, and complying with legal obligations. Except as stated in this Privacy Policy, your data will not be disclosed unless required or authorised by law, during emergencies, or for criminal investigations.
How data is stored, retained and secured
Storing your data securely
Bendelta is committed to storing any personal data held in a secure manner. Bendelta has committed to a security management program that governs technical controls used to protect personal data both at rest or in transit. Bendelta will take all reasonable precautions to safeguard personal information held by us, either electronically or paper-based, from loss, misuse, unauthorised access, modification or disclosure. However, online data security cannot be guaranteed due to the nature of the internet.
Retaining your data
Bendelta will retain your personal data as long as necessary for our outlined purposes. The retention period, often determined by law, is typically a minimum of 7 years. Once no longer needed, we will destroy or de-identify your data.
International transfers of personal data
Bendelta may store data on remote servers, including cloud services, instead of our own. Bendelta will aim to store sensitive data on Australian servers, but it may be transferred to servers outside the data’s origin country, unless otherwise requested. By providing data, you consent to such transfers and processing. All data is securely stored and access is restricted to authorized personnel.
Cloud storage of personal data
We may store data on remote servers operated by a cloud service provider rather than storing it on our own servers. Regardless of where you use our services or provide information to us, we endeavour to ensure that sensitive personal data is stored and hosted on servers within Australia. Nonetheless, without express written request otherwise, information may be transferred to and maintained on servers located outside the country in which the data was collected (or, in the case of personal data collected within the EEA, to countries outside the EEA). By providing any data, you hereby expressly consent to such transferring and processing of your data in such third countries.
Bendelta is committed to the secure use of cloud service providers and will use all available tools of these services to ensure data is stored in a secure manner with limited/restricted access to persons authorized by Bendelta
The legal basis of our data processing
In addition to Bendelta’s safeguards as contained in this Privacy Policy, the relevant local laws protect your personal data:
Australia
- The Australian Privacy Principles (“APPs”) are contained in schedule 1 of the Privacy Act 1988 (Cth). Bendelta must comply with the Australian Privacy Act as to how to handle, use and manage personal information (as defined in the Australian Privacy Act 1988 (Cth)).
- Australia Privacy Principles, and the Notifiable Data Breaches Scheme – Privacy Amendment (Notifiable Data Breaches) Act 2017
UK
Your personal data is protected in the UK by the Data Protection Act 1998 which requires data controllers to ensure that your personal data is processed lawfully and fairly. The EU Directive 2016/679 for the General Data Protection Regulation (“GDPR”) came into force on 24 May 2016 and application from 25 May 2018. The GDPR unified data protection laws within the EU and the export of personal data of EU residents outside the EU. To-date, the GDPR is being implemented by the UK despite Brexit.
Your related rights
You have several rights regarding your personal data. These include the right to be informed about Bendelta’s data collection and use, access your data, request rectification of inaccuracies, request erasure of data, restrict processing under certain conditions, obtain and reuse your data (data portability), object to processing based on specific grounds, withdraw consent at any time, and lodge a complaint with a supervisory authority if you believe your rights have been infringed. For any queries regarding these rights, please contact our data protection officer.
Other privacy information
Links to Third Party sites
The Bendelta website may include links to other sites, operated by different companies, with their own privacy policies. Bendelta is not responsible for the content or privacy practices of these linked sites.
Blogs and other interactive services
Bendelta offers blogs, forums, and other interactive services on its website and third-party platforms. Any user-shared information through these services becomes public and accessible to other users.
Cookies
Cookies are small files transferred to your computer by a site or service provider, enabling them to recognize your browser and remember certain information. Bendelta uses cookies to understand user preferences, compile data about site traffic and interactions, and improve future site experiences. Cookies may collect personal data subject to privacy laws. You can choose to warn or disable cookies in your browser settings, but this may affect site functionality.
Direct marketing
Bendelta doesn’t sell or transfer your personal data for direct marketing, but may share non-personal user data for similar purposes. You can opt out of our marketing activities, and we will promptly honor such requests.
Unsubscribe from emails
If at any time you would like to unsubscribe from receiving future emails, you can email us at info@bendelta.com and we will promptly remove you from all correspondence from us.
Children and minors
Bendelta defines a minor as anyone under 18. We don’t knowingly collect personal data from minors without parental consent. If such data is received, we aim to delete it promptly or ensure it’s not used or disclosed further.
How to contact us
You can write to Bendelta about your personal data handling at any time. All privacy complaints and requests are treated seriously and confidentially.
Contact our data protection officer at:
Data Protection Officer
Bendelta ( Head Office )
Level 5, 32-36 York St
Sydney, NSW 2000
Australia
Email: info@bendelta.com (Attention: Data protection officer)
They will investigate your complaint/request and inform you of the outcome within a reasonable time.
If you are not satisfied with the response you receive from Bendelta, you may contact the Office of the Australian Information Commissioner (OAIC) by phoning 1300 363 992 or via their website www.oaic.gov.au.