Urbis is a leading Asia-Pacific consultancy, connecting the brightest people to shape cities and communities for a better future. A creative community of practice experts, the organisation delivers elegant, workable solutions through planning, design, policy, heritage, valuations, transactions, economics and research.

Setting the parameters

With more than 100 Directors across the region, Urbis needs its leaders to have a clear sense of what constitutes peak performance in the context of its strategic direction, and to reward them on merit for their overall business impact. This includes selecting the most relevant measures, collecting the right data, and having the most effective conversations and decisions around performance, behaviours and rewards.

What did we do?

Over two years, Bendelta partnered with Urbis in a carefully designed pathway to achieve all this. In year one, we focused on the new performance management system, and in year two we developed an aligned remuneration model. We delivered a turnkey solution including strategic alignment, stakeholder consultation, staged implementation and change management. As any firm knows, this is a massive undertaking, and critical for business success.

The outcome

The new approach is now embedded within the organisation. It’s enabling Urbis to drive higher and more aligned performance, ensure merit-based rewards, achieve even greater strategic impact, and a better future for cities and communities.